Why cant i transfer money to my friend on PokerStars?
At any of our tables, the full amount of the pot, including all current bets, is always displayed numerically at the top of the table. What's the difference between PokerStars. Does anyone know what those one cent rebuy sng's are in Pokerstars Private Tournament section? Please note that due to legal restrictions, real money play is not allowed from some locations. This commitment has made us the leading site in the world, with the largest selection of poker cash games and tournaments. Wat VanessaSelbst
Cannot connect using a computer. Sending a screen capture of an error or malfunction affecting our software. We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.
Our support team has assembled a list of questions that players often ask them, along with all the answers. PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more. You'll find the rules of poker, beginner tips and in-depth strategy in the PokerStars How to Play section. Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure. License renewed March 10, Gambling may lead to addiction! While it is acceptable to take necessary breaks more often while less preferred games are being dealt, or to join the game when a more preferred game is being dealt, it is not acceptable to systematically avoid playing a particular game or games.
Repeated violations may result in the temporary or permanent loss of playing privileges. Failure to abide by these rules after warnings may result in the temporary or permanent suspension of playing privileges. All poker games, including those played on the Home Games platform, must be played for the true, advertised stakes of the game.
Using play money or low stakes to represent other stakes is against the rules. You can choose to use the live chat or voice chat function where it is available.
We do not actively monitor chat, and you play at tables with chat enabled at your own risk. Certain forms and topics of chat are not allowed. Use of the table Chat feature should be done at the player's discretion, and is subject to compliance with our chat rules and User Agreement.
We do have a feature by which certain profane or otherwise unacceptable words are asterisked out; a filtered word is one that has been deemed unacceptable on our site. Players attempting to bypass the filter may also be subject to a warning or suspension of chat privileges. We do not permit players to repeatedly ask for chips, whether Play Money or real money.
No solicitation is permitted in any poker game at any time. There are facilities in place to prevent many instances of solicitation. Play Money Chip Sales: Players are not permitted to engage in any discussion regarding the sale of Play Money chips within our chat facilities.
Any such discussion, including the offer to buy or sell play money in chat, is grounds for warning or revocation. The sending of multiple and frequent messages to the chat window in order to drown out legitimate chat is forbidden. We are aware that our players are from around the world, and that for many of them English is not their first language. However, at this time our policy on most tables is that English is the only language allowed to be used in chat.
On a small number of tables and in a small number of regional tournaments, chat may be allowed in a particular language and in English. These tables and tournaments will be clearly labeled. If you are not comfortable with non-English chat, please do not join these tables or tournaments. It is strictly prohibited for a User to use Chat for any commercial use whatsoever, including making any statements which promote any service or product of any party except ours.
Users shall not make statements about us that are untrue or would reasonably be considered to be derogatory or critical. Users should be generally aware of the feelings of other customers and our staff and Chat Moderators, and should act in a respectful manner. Additionally, you may not make any chat comments which may affect the play of any hand or tournament, even if you are an observer.
There are two exceptions to this rule:. We do not actively monitor chat at the tables, though we can review chat logs after the fact. Warnings or suspensions of chat privileges for a time period may be issued as a result of chat policy violations.
To report chat issues from the table, you must be seated at that table. Please make sure that you complete all the field requirements for the issue you are reporting including:. We encourage players to help us be our eyes and ears. The cooperation of our players is a critical part of making our tables a fun experience for all.
Obscene or inappropriate images are not permitted, nor are images that contain URLs. Images are therefore subject to review and once submitted may not appear on your account for several days.
On mobile, you can upload an image but it is not possible to choose an image from our gallery. Follow this link to upload an image from your device. This will turn off images the next time you join or watch a poker game. However, you can only change your custom image a limited number of times, so we recommend that you consider your choice carefully if you choose to submit a new custom image. We make the security of our games a top priority, and use state-of-the-art technology to protect the integrity of our games.
Unfair play, such as collusion, multiple account abuse, and use of prohibited programs may result in penalties at our discretion. These penalties may include warnings, restrictions on playing with certain other players, seizure of funds, and the closing of your Stars Account. The list is not exhaustive, and we reserve the right to add to or modify the list at any time. We will take steps to detect and prevent all forms of cheating, which may include examination of your account, hand histories, and programs running concurrently with our software.
In the event that we deem that a User has engaged or attempted to engage in unfair play, including without limitation, engaging in any of the activities set forth above or any other game manipulation, we shall be entitled to take such action as we see fit, as described in our Terms of Service. Please visit our Security page for more. If you have any further questions, feel free to contact us.
Any employee or contractor who has access to inside information player records, hidden card hand histories, etc. This is to prevent any possible abuse of that inside information.
In fact, the immediate relatives of such people also may not play on our site either. Those people and all members of Team PokerStars Pro are contracted by us to be ambassadors at the live poker tournaments they play throughout the world. They are also playing poker online, as many players asked us to provide them an opportunity to play poker against celebrity players. These players have absolutely no access to any more information than any other player.
They are clearly identified, and you can decide whether you want to play at the same table as these players or not. There is no requirement for these players to play any set number of hours, and their compensation does not depend on how much or how little they play on our site. Finally, when playing cash games and tournaments, members of Team PokerStars Pro play with their own money, with the exception of certain promotional events.
We have no vested interest in whether they win or lose in those events. You will need to log-in if you have not already done so for this session. Some tournaments may allow you to register directly from the main lobby once you have highlighted the event. Yes, you are welcome to play in multiple cash games and tournaments simultaneously.
For some players, this is one of the greatest features of online poker. In the interest of fairness to all players, we ask that if you do play multiple tables, you act promptly when it is your turn in either poker game.
We currently have a limit of 24 cash game tables at once on the desktop client, and you can also play an unlimited number of tournaments. Click the link below to request your tournament information. You may select a number of recent tournaments in which you participated, or any specific poker tournament, by event number. If a player needs a longer than normal time to decide on an action, the player can withdraw from the Time Bank, which depletes as the player uses it in the poker game.
Please note that once you expend your Time Bank, it cannot be replenished, either automatically or by our staff, so please use your Time Bank accordingly. When a poker tournament needs to be cancelled because of a server crash or some other reason, players will be compensated according to the poker tournament cancellation policy on our Tournament Rules page.
Install your free poker software and start playing poker right away. Our simple and easy poker download will have you playing in just minutes! You will be given at least 30, chips to start with, and can top up your balance with 12, chips for free, every four hours. This option is available when confirming your buy-in as you take your seat in play chip ring games, when registering to a play chip tournament, within the Cashier, or on the home screen of the mobile app.
The play money poker tables can be identified by the tables beginning with the word 'Fun'. All play money tables are displayed by clicking the 'Play Money' filter area. If you are using tab controls instead of filters on the desktop client and do not see any play money tables listed, it's possible that you have blocked them from showing. To check this, look under the 'Settings' menu.
On mobile, you can easily switch between Real Money and Play Money using the buttons at the top of the lobby screen. Yes you can - providing Play Money purchases are available from your region! If you want to increase your Play Money balance to take part in high-stakes Play Money tournaments or cash games, you can purchase Play Money chips via the link below.
Play Money chips are designed for entertainment, as well as to help beginners and intermediate players get familiar with poker rules, tournaments and cash games. As the name implies, Play Money chips have no monetary value, and cannot be withdrawn, sold or converted into real money. Chips can only be purchased through the 'Buy Play Money Chips' option. Selling or buying Play Money chips from other players or sites is prohibited.
We are pleased to offer a variety of payment methods, including credit cards, e-wallets and bank transfers. You will be able to see the payment methods available for your country once you have selected your Play Money chip bundle, and have proceeded to the checkout.
For assistance in purchasing Play Money chips from the desktop version or from a mobile application downloaded from our website, please contact Support. For Mobile Apps downloaded from the Apple store or Google Play store please contact your service provider directly.
Due to a change in Russian payments legislation additional information may be required before purchases can be made with these payment methods. Further information can be found on the Yandex.
Your purchase has been successful if your payment method has been debited, Play Money chips have been credited to your Stars Account and you have received confirmation of successful purchase by email. Check that you received a confirmation email. If you have received the email, please send proof of payment and transaction information to Support for further assistance.
You are under no obligation to play for real money, but if you want to, we have a wide variety of games and tournaments available. The first step is to deposit some funds into your Stars Account. The methods available for depositing real money into your account vary depending on your location.
For information on how to make a deposit, please visit our Playing With Real Money page. Please note that due to legal restrictions, real money play is not allowed from some locations. Many banks are adopting a policy against playing poker on the internet, considering it too high risk. You may want to contact your bank regarding their policy on the matter. We have many other secure deposit methods.
Please visit our Playing with real money page for additional information. To ask for assistance in depositing, please contact Support. Please note that this service may not be available for all countries or languages. We will never ask you to send credit card details by email. Customers should never send their credit card number or three-digit card security code via email. Transfers are subject to Security department approval, and may be subject to delay.
In some cases, other information or confirmation may be required. Players from some locations may not be able to transfer funds or receive transferred funds due to local laws. We are proud that, under special banking arrangements, an amount covering the total of all players' account balances is held in segregated accounts, not used for any operational expenses.
These segregated accounts are managed by one of Europe's leading financial services groups. These arrangements ensure that we can at all times fulfil its obligations towards its players, and provides further reassurance that players' funds are always secure with us. We are proud of everything we've done to make your playing experience as safe and enjoyable as possible.
That means assembling the best team possible in every department, whether it's software and development, customer service, or integrity assurance. This commitment has made us the leading site in the world, with the largest selection of poker cash games and tournaments. A Star Code is used as a way for you to opt in for promotions and receive bonuses, tournament tickets, special rewards and more by entering a code in the desktop software.
A Star Code is offered to selected players for exclusive promotions. If you are eligible for a Star Code offer from us we will get in touch via email, SMS or pop-up message, within the software. If you have not 'opted in' to receive marketing messages then you may not receive communications containing a Star Code.
You need to be logged into your Stars Account. You will receive a pop-up message within a few minutes, confirming that your Star Code entry has worked. Some Star Code examples can be used in combination. If you are eligible for multiple offers, you will get different Star Codes, which will be explained in the accompanying communication from us. Please be patient and do not enter the code again. When the system is particularly busy it may take slightly longer to process your Star Code entry.
If more than 30 minutes have passed and you have not received any confirmation, or if you have any other problems using a Star Code, please contact Support , who will be happy to assist. Normally a Star Code must be used in a specific timeframe. We will inform you about the validity period of a Star Code when we communicate it to you. Have a question we haven't covered? Our customer service team is standing by, 24 hours a day. Email Support with any queries. We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.
Our support team has assembled a list of questions that players often ask them, along with all the answers. PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more. You'll find the rules of poker, beginner tips and in-depth strategy in the PokerStars How to Play section. Make your first real money deposit and start playing at PokerStars.
Deposits are fast and secure. License renewed March 10, Gambling may lead to addiction! Help Responsible Gaming Languages. How to Play FAQ. End User License Agreement. Frequently Asked Questions General Questions: